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    Moodle is an open-source Learning Management System (LMS) that provides educators with the tools and features to create and manage online courses. It allows educators to organize course materials, create quizzes and assignments, host discussion forums, and track student progress. Moodle is highly flexible and can be customized to meet the specific needs of different institutions and learning environments.

    Moodle supports both synchronous and asynchronous learning environments, enabling educators to host live webinars, video conferences, and chat sessions, as well as providing a variety of tools that support self-paced learning, including videos, interactive quizzes, and discussion forums. The platform also integrates with other tools and systems, such as Google Apps and plagiarism detection software, to provide a seamless learning experience.

    Moodle is widely used in educational institutions, including universities, K-12 schools, and corporate training programs. It is well-suited to online and blended learning environments and distance education programs. Additionally, Moodle's accessibility features make it a popular choice for learners with disabilities, ensuring that courses are inclusive and accessible to all learners.

    The Moodle community is an active group of users, developers, and educators who contribute to the platform's development and improvement. The community provides support, resources, and documentation for users, as well as a forum for sharing ideas and best practices. Moodle releases regular updates and improvements, ensuring that the platform remains up-to-date with the latest technologies and best practices.

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Available courses

Housekeeping management refers to the systematic approach to maintaining cleanliness and order in various areas of a hospitality establishment, including guest rooms, dining areas, kitchens, and common spaces.

2. Key Responsibilities

  • Cleaning and Sanitation: Regular cleaning of guest rooms, public areas, and dining facilities to meet hygiene standards.
  • Inventory Management: Keeping track of cleaning supplies, linens, and other housekeeping materials.
  • Room Setup and Maintenance: Preparing rooms for new guests, ensuring all amenities are in place and functioning.
  • Staff Management: Training and supervising housekeeping staff to maintain consistent standards.
  • Guest Interaction: Addressing guest requests and complaints related to housekeeping.

This course provides a comprehensive understanding of front office operations within the catering and accommodation sectors. Emphasizing both theoretical concepts and practical applications, students will gain insights into effective management practices, customer service excellence, and operational efficiency.

Objectives

  • To develop a thorough understanding of the roles and responsibilities of front office staff in catering and accommodation.
  • To explore the principles of customer service and guest relations.
  • To familiarize students with reservation systems, check-in/check-out procedures, and billing processes.
  • To understand the importance of communication and teamwork in a hospitality environment.

Laundry operations involve a systematic process of collecting, cleaning, finishing, and distributing garments and linens to maintain hygiene, efficiency, and quality standards.

Food and beverage production entails the planning, preparation, cooking, and presentation of meals and drinks. In catering and accommodation, it’s tailored to meet customer expectations, dietary needs, and service standards.